1. How long will my order take to arrive?
To serve you better and get the best prices, your order may be shipped from our home base in the United Arab Emirates.If you are ordering from inside the UAE the expected shipping duration would be between 3-5 days and for order outside the UAE allow for 7-20 days for your parcel/s to arrive.
2. Can I track my order?
Yes, if you need to track your order, simply send us a message and we will send you a tracking number.
3. What if I want to return an item?
Please see returns policy.
4. How can I get in touch if I have a problem with my order?
We apologies and we are happy to fix the problem for you. If there is something wrong with your oder please contact us on firstname.lastname@example.org with your issue and we will respond as soon as we can.
5. How can I pay for my order?
We have a variety of ways for you to pay for your order, the main one would be to add the product you wish to purchace on the website to your cart and follow the instructions on the website. If you are unable to do so because of technical dificulties we ask that you email us on email@example.com.
6. How can I stay in the loop about special offers and deals?
We are in the process of setting up a monthly newsletter that will be sent straight to your inbox. In the mean time please feel free to visit either our Facebook or Instagram page for the latest products and offers.